These Terms of Service (“Agreement”) govern the use of the airp.hu platform and related services (“Service”) provided by AITics Kft. By registering for, accessing, or using the Service, the customer (“Customer”, “you”) agrees to be bound by these Terms.

1. Service Provider & Hosting Information

    1.1. Data of the Provider

• Company name: AITics Kft.

• Registered address: 4400 Nyíregyháza, Újház sor 30., Hungary

• Company registration number: 15-09-088935 (Registered by the Regional Court of Nyíregyháza)

• Tax number: 27197730-2-15

• Contact email: contact@aitics.eu

• Website: https://airp.hu

    1.2. Hosting and Infrastructure Providers

    In compliance with Act CVIII of 2001 on Electronic Commerce Services, the infrastructure and hosting details for the Service are as follows:

• Infrastructure & Server Host:  The Service is operated using infrastructure provided by AITics Kft. and selected third-party cloud providers, including Amazon Web Services (AWS), Hetzner Online GmbH, and other infrastructure providers engaged for hosting, storage, backup, and disaster recovery purposes. Additional details regarding subprocessors and data processing providers are available in the Privacy Policy and applicable Data Processing Agreement.          
• DNS Registry Services: Provided by DotRoll Kft. (Registered address: 1148 Budapest, Fogarasi út 3-5., Hungary; Email: support@dotroll.com; Website: https://dotroll.com).

2. Scope & B2B Nature of the Service

• 2.1. Description of Service

aiRP One is an AI-powered ERP (Enterprise Resource Planning) and business management cloud platform. The modules provided may include, but are not limited to: CRM, inventory management, project management, time tracking, business analytics, and AI-assisted workflow automation.

• 2.2. Strict B2B Restriction

The Service is offered exclusively to business entities, corporations, sole traders, and individuals acting strictly within the scope of their independent profession,  business, or commercial craft (Business-to-Business / B2B).

CRITICAL WARRANTY:    By registering an account and using the Service, you explicitly warrant and represent that you are not registering as an individual consumer  (fogyasztó) under EU or Hungarian consumer protection laws. Consequently, mandatory statutory consumer rights – including the 14-day right of withdrawal without cause –   do not apply to this Agreement.

3. Account Registration, Access, and Security

• 3.1. Accuracy of Data: Customers must provide true, current, and complete identification and billing information during the registration process and maintain its accuracy.

• 3.2. Credential Security: The Customer is solely responsible for maintaining the confidentiality of all user login credentials linked to their workspace. The Provider cannot be held liable for unauthorized access resulting from a failure to protect login credentials.

• 3.3. Accountability: The Customer assumes full liability for all activities, data modifications, and API calls performed under its workspace and associated user accounts.  Neither party shall be liable for delays or failures caused by events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, internet outages, cloud provider failures, labor disputes, governmental actions, or widespread cyberattacks.                  
• 3.4. Administrative Suspension: AITics reserves the right to immediately suspend or terminate workspace access without prior notice if there is a suspected security breach, platform abuse, violation of law, or non-payment.  AITics may suspend access immediately where necessary to protect the security, integrity, or availability of the Service or other customers.                  

4. Subscription, Fees, and Payment Terms

• 4.1. Subscription Plans: Fees, billing cycles (monthly/annual), and feature limits are specified in the selected online subscription plan or a separate customized commercial order form.

• 4.2. Recurring Billing via PayPal: Payment processing and automatic subscription renewals are handled through external payment providers, primarily PayPal. By choosing a recurring plan, the Customer authorizes PayPal and AITics to automatically charge the applicable fees at the start of each billing period.

• 4.3. Invoicing and Net Prices: Invoices are generated electronically in compliance with Hungarian accounting rules and delivered via email or the platform panel. Unless explicitly stated otherwise, all listed prices are net and exclusive of Value Added Tax (VAT), which will be calculated and applied at check-out where legally required.

• 4.4. Payment Deadline & Default: Standalone or over-limit invoices are payable within 30 calendar days from the date of issue. Overdue balances exceeding 14 days will result in the automated restriction or suspension of the Customer’s active workspace access until full payment is received.

5. Customer Data Ownership & Legal Compliance

• 5.1. Data Ownership: The Customer retains all intellectual property rights, titles, and ownership over all business data, records, employee details, and files uploaded to the airp.hu workspace ("Customer Data").

• 5.2. Limited License: The Customer grants AITics a limited, worldwide, non-exclusive license to host, transmit, and process Customer Data solely as necessary to provide, maintain, support, and secure the Service.

• 5.3. Lawfulness of Data Processing: The Customer bears sole legal responsibility for ensuring that all data uploaded to the platform has been collected and processed lawfully. The Customer warrants that it has established valid legal grounds (such as consent or legitimate interest) under the GDPR to process third-party personal data (e.g., employee or client profiles) using airp.hu.
• 5.4. Integrated Data Processing Framework:  To ensure seamless compliance with Article 28 of the GDPR, the parties hereby execute and agree to be bound by the mandatory data safety protocols set forth in Annex A (Data Processing Addendum) attached to the bottom of these Terms, which forms an inseparable part of this Agreement.
  

6. AI Features and Limitations

• 6.1. Nature of AI Outputs: The platform utilizes artificial intelligence technologies to assist with summaries, predictive metrics, and automated workflows.

• 6.2. Operational Disclaimer: AI-generated outputs are provided for operational assistance and informational purposes only. The Customer acknowledges that AI systems can generate inaccurate, incomplete, or biased information.

• 6.3. Mandatory Human Review: The Customer agrees to apply standard professional diligence and human oversight to verify critical AI outputs before applying them to core business activities. AITics explicitly disclaims any liability for financial loss, administrative penalties, or operational errors resulting from unverified reliance on AI suggestions.
  

• 6.4. No Professional Advice: AI-generated outputs are produced automatically and are provided solely for informational and operational assistance purposes. Such outputs do not constitute legal, tax, accounting, financial, regulatory, employment, medical, investment, or other professional advice. The Customer remains solely responsible for evaluating, verifying, and determining the suitability of any AI-generated output and for all business decisions, actions, or omissions based upon such output. Customers shall not use AI outputs for automated decision-making with legal or similarly significant effects on individuals without human intervention, except where such automated processing is explicitly disclosed to and authorized by data subjects under GDPR Article 22.
  
• 6.5. AI Service Providers: The AI automation and workflow features of the platform are powered by third-party AI model providers, which may process Customer data as part of delivering AI-generated outputs. AITics currently engages the following AI model providers:
  • Mistral AI SAS (headquartered in Paris, France, EU): Large language model inference for AI automation and workflow features.

  • Microsoft Corporation – Azure OpenAI Service: Large language model inference for AI automation and workflow features. AITics ensures that data is processed within EU-region Azure deployments where available, and that Microsoft is engaged under valid EU Standard Contractual Clauses.

  AITics ensures that all engaged AI model providers are bound by appropriate Data Processing Agreements and contractual safeguards in compliance with GDPR requirements. Customers will be notified of any changes to the list of AI model providers in accordance with Section 14 (Amendments).

7. Acceptable Use Policy

The Customer agrees that it will not, and will not permit users to:

• Upload malicious scripts, viruses, or Trojan horses designed to disrupt or exploit the platform's infrastructure.

• Attempt to gain unauthorized access to other workspaces, servers, or networks connected to airp.hu.

• Reverse engineer, decompile, or copy the source code, proprietary algorithms, design assets, or structural logic of the Service.

• Use the automated features or APIs of the platform in a manner that creates a disproportionately heavy or harmful load on the system resources.
  

8.  Export Control and Sanctions Compliance

• 8.1.  The Customer represents and warrants that neither it nor any of its users, affiliates, beneficial owners, or authorized representatives are subject to sanctions, embargoes, export restrictions, or similar governmental measures imposed by the European Union, Hungary, the United States, the United Kingdom, the United Nations, or any other applicable jurisdiction.
• 8.2. The Customer shall not access or use the Service in violation of any applicable export control laws, sanctions regulations, trade restrictions, or similar legal requirements.
• 8.3.  The Customer shall not permit access to the Service by any person, organization, or entity located in, organized under the laws of, or ordinarily resident in a jurisdiction subject to comprehensive sanctions or embargoes, where such access would violate applicable law.
  
• 8.4.  AITics reserves the right to suspend or terminate access to the Service without liability where continued provision of the Service would violate applicable sanctions, export control laws, trade restrictions, or other legal obligations.
  

9. Intellectual Property Rights

• 9.1. Provider Proprietary Rights: All intellectual property rights, trademarks, brand assets, source codes, database rights, design schemas, and copyright material related to airp.hu remain the absolute and exclusive property of AITics Kft.

• 9.2. Limited Scope of Use: The Customer receives only a temporary, revocable, non-exclusive, non-transferable right to access and use the cloud interface during the paid subscription period. No software ownership transfer occurs under this Agreement.

10. Limitation of Liability

• 10.1. "As-Is" Delivery: The Service is delivered on an "as-is" and "as-available" basis. While AITics strives for high operational uptime, it does not guarantee that access will be entirely uninterrupted or error-free.

• 10.2. Exclusion of Consequential Damages: To the maximum extent permitted under Section 6:152 of the Hungarian Civil Code (Ptk.), AITics shall not be held liable to the Customer or any third party for indirect, incidental, punitive, or consequential damages, including but not limited to loss of revenue, business interruption, loss of profit, or commercial reputation.

• 10.3. Maximum Liability Cap: The total aggregate liability of AITics Kft. for any proven legal claims, contractual defaults, or indemnities arising out of or related to this Agreement shall be strictly capped at the actual total net fees paid by the Customer to AITics for the Service during the twelve (12) months immediately preceding the incident giving rise to liability.

• 10.4. Mandatory Legal Exceptions:
  Nothing in this Agreement shall exclude or limit either party's liability for:
  (a) fraud or fraudulent misrepresentation;
  (b) willful misconduct;
  (c) death or personal injury caused by negligence;
  (d) unlawful processing of personal data where liability cannot be excluded by applicable law; or
  (e) any other liability that cannot be excluded or limited under applicable law.

11. Confidentiality

• 11.1. Protected Information: Both parties agree to handle all proprietary data, financial figures, technical code, and internal strategies disclosed by the other party during the execution of this contract as strictly confidential information.

• 11.2. Permitted Disclosure: Confidential information may only be disclosed to employees, legal advisors, or authorized subcontractors on a strict "need-to-know" basis, provided they are bound by equivalent confidentiality agreements, or where mandatory disclosure is required by an official court or regulatory order.

12. Term, Termination, and Data Extraction

• 12.1. Duration: This Agreement remains in effect for the duration of the chosen billing cycle and will automatically renew for subsequent matching periods unless canceled by either party prior to the next billing date.

• 12.2. Immediate Termination for Cause: Either party may terminate this Agreement immediately via written notice if the other party commits a material breach and fails to remedy such breach within 15 days of written notification.

• 12.3. Post-Termination Data Retention:  Following account termination, the Customer's access to the workspace will be deactivated. 
  AITics will retain Customer Data within its active production environment for a safety buffer period of thirty (30) calendar days to allow for data retrieval, account reactivation, dispute resolution, or operational recovery.  Upon expiration of this period, Customer Data will be permanently deleted or anonymized from active production systems unless a longer retention period is required by applicable law or a written agreement between the parties.
  Residual copies of Customer Data may remain temporarily within encrypted backup systems, disaster recovery archives, snapshots, or other backup media maintained by AITics or its infrastructure providers. Such residual copies shall be retained only for backup, disaster recovery, legal compliance, security, or audit purposes and shall be automatically removed in accordance with AITics' backup retention schedules.                 

13. Governing Law and Jurisdiction

• 13.1. Choice of Law: This Agreement, its interpretation, and any legal disputes or torts arising out of it shall be exclusively governed by and construed in accordance with the laws of Hungary, specifically excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

• 13.2. Forum Selection: Any legal disputes arising directly or indirectly out of this Agreement that cannot be settled amicably shall be submitted to the exclusive jurisdiction of the competent Hungarian courts with geographic jurisdiction over the registered seat of AITics Kft.

14. Amendments

AITics Kft. reserves the right to modify these Terms to adapt to changing legal environments, technical features, or commercial subscription models. Customers will be notified of material updates via email or through an in-app workspace notification at least 15 days prior to the modification taking effect. Continued use of the platform following the update indicates full acceptance of the new Terms.

15. Contact Identification

For legal notifications or contractual inquiries:

• AITics Kft.

• Postal/Registered Seat: 4400 Nyíregyháza, Újház sor 30., Hungary

• Email: contact@aitics.eu
  
  

ANNEX A: DATA PROCESSING ADDENDUM (DPA)

Effective date: 06.05.2026.

This Data Processing Addendum (“DPA”) supplements the Terms of Service (“Agreement”) entered into between AITics Kft. (“Processor”) and the customer executing the Agreement (“Controller”). This DPA governs the processing of hosted personal data in compliance with Article 28 of the GDPR.

1. Roles and Instructions

• Scope: The Controller is the sole owner and Data Controller of all personal data uploaded into the airp.hu workspace (including employee files, client logs, CRM records). The Processor acts strictly as a Data Processor.

• Boundaries: The Processor shall process personal data exclusively upon the documented instructions of the Controller, including transfers of personal data to a third country, unless required to do so by European Union or Hungarian law.

2. Personnel Confidentiality

The Processor ensures that all personnel authorized to handle or process Controller data have committed themselves to strict confidentiality agreements or are under an appropriate statutory obligation of confidentiality.

3. Technical and Organizational Security

The Processor shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the operational risk, including:

• Physical and digital access controls to the infrastructure environments.

• Data encryption in transit (HTTPS/TLS) and encryption at rest within the database layers.

• Routine, encrypted backup scheduling via secure EU infrastructure endpoints to ensure business continuity.

4. Subprocessors

• Authorization: The Controller grants a general written authorization to the Processor to engage third-party infrastructure subprocessors to deliver core platform services.

• Active Subprocessors: The Controller explicitly approves the use of the following entities:

  1. Amazon Web Services, Inc. (AWS): Primary cloud infrastructure, compute, and database hosting (Physically hosted in EU Regions).

  2. Hetzner Online GmbH: Managed network routing and backup staging assets (Physically hosted in the EU).

  3. Backblaze, Inc.: Encrypted cold-storage file backups and system state disaster archives (Physically hosted strictly within the EU Central / Amsterdam cluster).

  4. Mistral AI SAS:  Large language model inference for AI automation and workflow features (Headquartered in Paris, France, EU).

  5. Microsoft Corporation (Azure OpenAI Service):  Large language model inference for AI automation and workflow features, engaged under EU Standard Contractual Clauses. Data is processed within EU-region Azure deployments where available.

• Notification: The Processor shall inform the Controller of any intended changes concerning the addition or replacement of other subprocessors at least 15 days in advance via email or workspace alerts, giving the Controller the opportunity to object.

5. Data Subject Rights Assistance

Taking into account the nature of the processing, the Processor shall assist the Controller by appropriate technical and organizational measures, insofar as this is possible, for the fulfillment of the Controller's obligation to respond to requests for exercising the data subject's rights laid down in Chapter III of the GDPR (e.g., deletion or access requests).

6. Incident Management and Notifications

In the event of a verified personal data breach affecting the Controller’s active workspace, the Processor shall notify the Controller without undue delay (and no later than 48 hours) after becoming aware of the breach, providing the necessary operational telemetry required for the Controller to meet its own regulatory notification deadlines.

7. Audits

The Processor shall make available to the Controller all information necessary to demonstrate compliance with the obligations laid down in Article 28 of the GDPR and allow for and contribute to audits, including inspections, conducted by the Controller or another auditor mandated by the Controller, up to once per calendar year.

8. Deletion or Return of Data

Upon formal termination of the platform subscription, the Processor shall, at the choice of the Controller, permanently delete or return all personal data within 30 calendar days, unless applicable European Union or Hungarian law requires the storage of specific residual data assets.